Is a credit card number really valid for a deposit on a service?

I own the tiny commercial operation that mostly takes credit label numbers over the phone as the deposit. We not long ago had the patron no show, as well as she contested by her credit label association when you charged her (she claims it wasn’t explained when she gave us her #). The credit label association took her side as well as pronounced it is process to concede any one contesting to get their income behind if there is no signature. How can this be? So most hotels as well as services take label #’s as deposits!

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Comments: 2 comments

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  • searaydreams
    August 6th, 2009 at 10:59 pm

    Most credit card companies state in their cardholder terms that if a consumer is not satisfied with any goods or services through a merchant they can dispute the charges and or have them reversed. Even with a signature I think they can refund the customer. Unfortunately this happened at my job last year.

  • hirebookkeeper
    August 6th, 2009 at 10:59 pm

    Call your merchant services (credit card processor) and ask them how to avoid this situation in the future.

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